Refund policy

We guarantee our sealed biltong for 7 days after the purchase
date. Due to the nature of the biltong, things can sometimes go wrong, factors such as weather and storage conditions play a big part.
As we are experienced, we will always do our best to ensure the quality
of our products exceed your expectations.
In the unlikely event that you are not entirely satisfied with our products, please do not hesitate to email info@biltongfact.co.za or WhatsApp us on +27 (43) 735 1422 so we can address the issue and come to an efficient resolution.