Shipping policy

Every box ordered will be shipped with an overnight delivery service to major or regional centres within South Africa

If the order is placed before 13:00 Mon – Thu, every effort will be made to ensure the order is delivered within 24hrs to a major centre.

For regional areas, expect 2-3 business days for delivery from time of order on a business day.

Major Centres include: Bloemfontein, Cape Town, Durban, East London, George, Johannesburg, Kimberley, Nelspruit, Pietermaritzburg, Polokwane, Port Elizabeth, Pretoria.

40km plus, outside of the areas as listed above, will be regarded as Regional Areas. This may incur an additional charge at checkout.

Please contact us, either by emailing us on info@biltongfact.co.za or WhatsApping us on +27 (43) 735-1422 with your order details so we can address the issue efficiently.